SMS + booking link · sent within 60 seconds of a missed call

Missed calls don't
mean missed patients.

SightSync Engage sends a personalised follow-up SMS with a direct booking link within 60 seconds of any unanswered call. Patients who weren't ready on the call often book from the text.

What patients receive

AV

Acme Vision

+44 20 1234 5678

Hi Sarah, Acme Vision here — sorry we missed you! You can book your eye test in under 30 seconds here: sightsync.io/book/av-sarah-xyz — or just give us a call back. Reply STOP to opt out.

Delivered · 14:32

Sent within 60 seconds

The moment a call ends as voicemail or no-answer, Engage fires the SMS automatically. No manual action needed.

One-tap booking link

Each SMS includes a personalised link direct to your booking page. Patients can book without calling back.

Multi-touch sequence

Unanswered calls get a text. Pre-call, a 48-hour notice is sent. Post-booking, a confirmation follows. Every step covered.

ICO-compliant SMS

Sent only 8am–9pm UK time (ICO guidance)
Every message includes opt-out instructions (Reply STOP)
PECR consent verified before first message
Opt-outs honoured instantly — no further messages sent

Stop leaving patients in voicemail

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